Privacy Policy — Bestway RV SMS
This policy covers service-related text messaging by Bestway RV LLC, operating as Bestway RV.
Information we collect and use
When you consent to texting or communicate with us, we collect your mobile number, name, consent record, conversation content, and service information you provide, such as your RV year, make and model, service location, reported concerns and photos. We use this information to respond to inquiries, evaluate service requests, prepare estimates, coordinate appointments, provide repair updates, and maintain customer and job records.
Service providers and SMS privacy
Information may be processed by providers supporting our messaging, customer records and automation, only as needed to deliver and manage those services. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not sold, rented or shared for third-party marketing. Messaging providers may process these records only to deliver and manage our messages.
Your choices
SMS consent is optional. You may reply STOP to withdraw consent. Contact us to ask about your messaging information, correct your number or discuss a privacy concern. Please do not send payment card details, passwords or other sensitive credentials by text.
Terms and Conditions — Bestway RV SMS
Program and consent
With your separate consent, Bestway RV sends service-related messages about RV inquiries, estimates, scheduling and repair status. Messages may include automated assistance. This consent does not include promotional marketing. Consent is not required to purchase services. Calling us, providing a phone number or signing an invoice alone does not constitute SMS consent. You may opt in by explicitly agreeing when staff asks for verbal SMS permission, or by separately initialing the optional SMS consent section and providing your mobile number on an invoice.
Frequency and charges
Message frequency varies based on your inquiry and service activity. Message and data rates may apply according to your carrier plan.
Opt out and help
Reply STOP to stop messages from our texting number. You may receive a final opt-out confirmation. Reply START to resubscribe. Reply HELP for assistance, call 972-552-9336, or email bestwayrv@gmail.com.
Service conversations
Text conversations do not confirm a diagnosis, repair authorization, insurance or extended service contract coverage, or an appointment. Staff must verify service suitability and availability. Parts and repair labor are quoted separately after diagnosis where applicable. Texting is not an emergency service. Carriers are not liable for delayed or undelivered messages.
Contact
Bestway RV LLC (Bestway RV)
14151 Quail Lane, Terrell, TX 75160
972-552-9336 · bestwayrv@gmail.com
For general website and customer data practices, see our Privacy Policy. Website SMS consent is an additional optional opt-in method: review the optional checkbox in the service request form; it starts checked and can be unchecked before submission. Leaving it unchecked does not prevent a service request.